Support

We're a small studio and read every message.

Need a hand, found a bug, or have an idea to make Moose better? Email us at hello@tappa.tech and we'll get back to you.

Common questions

How do I change or add an application?

Open More → My applications to switch between tracked cases, edit dates, or add a new one.

My milestone dates look wrong.

Tap any milestone on your timeline to update its date or mark it complete. All estimates recalculate automatically.

How do I turn reminders on or off?

Go to More → Settings → Notifications and toggle draw alerts and milestone reminders. iOS may also ask for notification permission the first time.

How do I delete my data?

In More → Settings → Privacy, tap Clear all local data. Deleting the app also removes everything from your device.

Is my information private?

Yes — your applications and notes stay on your iPhone. See our Privacy Policy.

Official immigration status

Moose is an independent planning tool. For your official application status, letters, and decisions, sign in to your IRCC secure account on Canada.ca.