Loopiva
Contact us
The fastest way to reach us is email. Tell us your device model, iOS version and a short description of the issue, and we'll get back to you.
Frequently asked questions
How do I manage or cancel my subscription?
Subscriptions are billed through your Apple ID. Open Settings → [your name] → Subscriptions on your iPhone, tap Loopiva, and choose to change or cancel your plan. Cancel at least 24 hours before the renewal date to avoid the next charge.
How do I restore my purchase?
If you reinstalled the app or got a new device, open Loopiva, go to the Premium screen and tap Restore Purchases. Make sure you're signed in with the same Apple ID you used to buy.
Do I need an account?
No. Loopiva works without an account. Your progress is stored on your device.
How does AI Stitch Fix work?
You choose a photo of your work, and the app sends it securely to our AI service to suggest fixes and ideas. Photos are used only to generate your result — see our Privacy Policy for details.
How do I remove something I posted to the community?
Email us at support@tappa.fun with a description of the post, and we'll remove it.
I was charged but don't see Premium
Try Restore Purchases first. If that doesn't help, email us with your receipt and we'll sort it out. Refunds are handled by Apple via reportaproblem.apple.com.
How do I delete my data?
Deleting the app removes all on-device data. For any community content stored on our servers, contact us and we'll delete it.